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Globe completes service restoration in Paeng-hit areas

BY GILBERT P. BAYORAN

Globe Telecom reports that it has completed restoration of services in all 30 provinces that experienced disruptions due to Tropical Storm Paeng, finishing ground efforts just a few days after the weather system caused deaths and destruction across the country.

As of Thursday, Globe finished ground efforts to bring back call, text and data connectivity in Cebu, the last remaining province for all services to be restored.

Globe said it brought back all services in these affected areas in Luzon: Metro Manila, Albay, Batangas, Camarines Norte, Camarines Sur, Catanduanes, Cavite, Laguna, Marinduque, Masbate, Occidental Mindoro, Oriental Mindoro, Palawan, Quezon, Romblon, Rizal and Sorsogon.

In a statement, Globe further added that its services were also earlier restored in the following Visayas provinces: Aklan, Antique, Bohol, Capiz, Guimaras, Iloilo, Leyte, Negros Occidental, Negros Oriental, Northern Samar, Siquijor, Southern Leyte and Western Samar.

“Thanks to the tireless efforts of Globe’s field personnel, we’ve managed to complete all restoration efforts in storm-hit provinces in less than a week, including in severely affected areas that experienced power outages and mobility challenges due to storm debris. This is proof of the resiliency of our network,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer.

Globe had prepositioned ground personnel on the path of the storm to ensure swift response in case of service disruptions. Globe facilities are also fitted with redundant energy sources, such as generator sets and batteries, to minimize service disruptions in case of commercial power outages.

Globe also sent immediate connectivity support to affected communities, including Libreng Tawag and Charging stations in towns in Capiz, Marinduque, Tuguegarao City and Quezon.*

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