Outsourced customer and citizen experience management and related digital services company Teleperformance, recently announced the annual results of its sustainability initiative to support children’s education.
Over 50 countries where Teleperformance Group operates were responsible for the effort where more than 60,000 children in situations of vulnerability were supported as part of its proprietary corporate social responsibility program Citizen of the World.
According to Clémentine Gauthier-Medina, Senior Vice President of Corporate Social Responsibility, Teleperformance Group, “Teleperformance is always fortunate to give back to the communities through our CSR program, especially to support vulnerable children and their families. Our company is grateful for partnering with committed and reputable NGOs, local governments, universities, and other stakeholders devoted to improving people’s lives worldwide.”
In the Philippines, Teleperformance has partnered with universities, student organizations, government, and industry institutions to develop and hone around 10,000 young people to become future business services professionals.
In 2022, Teleperformance which operates a site in Bacolod City, also inked a partnership with the Negros Occidental Language Information Technology Center (NOLITC), wherein graduates of NOLITC and its associated institutions would be given priority in job application, screening and recruitment processing.
Francisco Lara, Teleperformance Philippines Chief Executive Officer, shares, “It is our mission at Teleperformance to provide development support and career opportunities to those with potential, regardless of their status, gender, or orientation. We will continue to uphold these worthy causes to enable underserved communities, improve people’s lives, and provide access to opportunities that will one day reward them with life-long success in their chosen fields.”
Teleperformance has also partnered with industry organizations such as the IT & Business Process Association of the Philippines and the Department of Information and Communications to provide training opportunities for locals, promoting talent development in the countryside.
Teleperformance also launched the TP Launchpad, the company’s university relations program that helps build students’ capabilities and prepares them for future careers.
The company has also partnered with Life Project for 4 Youth (LP4Y), a non-profit organization dedicated to the professional and social integration of young adults living in extreme poverty and exclusion. Teleperformance employees participate in volunteer opportunities to help youth participants at LP4Y centers, including mentorship programs and contact center skills training. Teleperformance has also donated five million pesos to sponsor 75 young people undergoing the six-month LP4Y program.
Teleperformance has also donated to Project Angel Tree, a Department of Labor and Employment program that aids victims of child labor. The company provided shoes, clothes, bags, and office supplies to support the project.
To help Filipinos upskill and increase their job market competitiveness, especially after the lockdowns, Teleperformance launched the English Communication Webinar Series, which offered virtual sessions on various English and grammar topics.
Teleperformance Citizen of the World aims to improve people’s lives worldwide by implementing various local social work initiatives.*
